Terms & Conditions
US Apparel Wholesale
1. Agreement to Terms
By using USApparelWholesale.com or placing an order, you agree to these Terms and our posted policies.
2. Order Confirmation
After placing an order, you will receive an order confirmation email. Customers are responsible for entering an accurate email address.
3. Shipping & Delivery
Shipping is governed by our Shipping Policy. Summary:
- Orders over $250: free standard shipping (eligible destinations shown at checkout)
- Orders under $250: standard shipping flat rate $10
- Standard shipping estimate: 2-5 business days after shipment (processing time is separate)
- Delivery timelines are estimates and may vary due to carrier delays, weather, or peak season
4. Expedited Shipping
If available, expedited shipping options and charges are shown at checkout before payment is completed.
5. Order Cancellation
- Cancellation requests must be submitted within 30 minutes of placement
- Once an order enters processing or fulfillment, cancellation is not guaranteed
- During peak periods, cancellations may not be possible after processing begins
6. Returns & Refunds
Returns are governed by our Returns, Refunds & Warranty Policy. Summary:
- RMA required
- Returns may be accepted within 30 days (eligible items)
- Return shipping is customer-paid unless the error is ours
- Restocking fee up to 20% may apply
- Refunds issued to original payment method after inspection
7. Order Review & Cancellations by US Apparel Wholesale
Orders may be reviewed for fraud prevention, inventory issues, or listing/pricing errors. We may cancel, limit, or refuse orders in these situations. If payment is captured, refunds are issued to the original payment method.
8. Lost or Stolen Packages
Once the carrier confirms delivery to the provided address, we are not responsible for loss or theft after delivery. Contact us and we will assist with available carrier steps.
9. Product Appearance
Colors may vary due to lighting, photography, and screen settings.
10. Pricing & Site Accuracy
We strive for accuracy, but errors may occur. We may correct inaccuracies and cancel orders affected by pricing or availability errors. If payment has been captured, we will refund per our refund policy.
11. Website Access
We may suspend or terminate access for security or operational reasons. Orders placed prior remain subject to payment and fulfillment.
12. Sales Tax & Tax-Exempt Purchases
Sales tax is governed by our Sales Tax Policy. Tax-exempt documentation must be approved prior to checkout.
Customer Support
Email: support@usapparelwholesale.com
Phone: +1 (800) 710-8896 | +1 (442) 325-3923
Address: 1112 Luke St, Irving, TX 75061, USA
